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In today’s incredibly competitive work world, we need to tap intothe resources, ideas, and knowledge of the people around us.  Research indicates that many of the greatest ideas do not come from the headquarters of an organization, but from the “front lines.” Front line staff members are the closest to the problems, issues, and challenges. They are the people who know the “nuts and bolts” and how things reallywork inside organizations. Without this information and perspective organizations can become stale, lose their competitive edge, and ultimately become extinct.

The key question is: Are people around you sharing their thoughts, ideas, and perspectives?  Have you created an environment in which people feel as if they can? One sign this may not be happening to the extent it needs to is, if after you uncover a problem, you find yourself saying, “If only I had known.”  Often the answers to many of our issues and problems exist; unfortunately, sometimes we don’t find out in time or we don’t find out at all.

Sometimes we fool ourselves into thinking we are usually hearing most of the ideas and opportunities around us. But, just consider how often you have seen other people (and maybe even yourself) not express their ideas because they rationalize no one cares or it won’t do any good? Therefore, it is only logical to consider that others might be doing this with you. Unfortunately, sometimes we train and condition people not to share their ideas with us.  How and why does this happen? 

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